Rating for the contact with Bella Chi: 5 stars
I am extremely satisfied with my contact with Bella Chi. She was always friendly, helpful and quick in her responses. Her commitment and support throughout the process was outstanding. Bella always made sure I was well informed and took care of any concerns promptly. Thank you for the great collaboration, Bella!
Product rating: 3 stars
The quality of the products supplied is very good. The material is robust and the workmanship is flawless. I am very satisfied with the quality. However, there were a few points that could be improved:
Delivery: the delivery took longer than expected. Although I paid for express delivery, the goods arrived much later.
Incorrect delivery: I had ordered two products with a trampoline, but only one was delivered with a trampoline, the other without. I had also ordered two different colors, but received both products in the same color.
Color: The beige color is quite boring for children. Brighter, friendlier